WARRANTY

We manufacture our jumping equipment to the highest of standards to ensure you gain years of use and enjoyment from them.

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Our Australian made, standard jump cups come with a lifetime replacement warranty to the original purchaser.

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Our jump wings come with a lifetime warranty on the main structure and welding components to the original purchaser.

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WoodShield poles come with a 10 year “No Rot” manufacturers warranty (refer to www.woodshield.com.au for full details).

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All other equipment comes with a 12 month manufacturer warranty to the original purchaser.

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Exclusions:

• Delivery costs associated with replacement items.

• Normal wear and tear.

• Damage caused by misuse, improper handling, accident, vehicle or machinery impact or transportation damage.

• Jump rail tape.

• Signage on wings, planks or freestanding fill.

• Any items that have been repaired or modified by someone other than TBV Equestrian.

 

To make a warranty claim please contact us directly at info@tbvequestrian.com.au   

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TBV Equestrian will need to view the items in person or through photographs to determine eligibility for repair or replacement under warranty.