HOW TO ORDER
To make an enquiry or place an order please contact us at info@tbvequestrian.com.au or via the contact box on the home page.
You can also reach us on 0458 912 212
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When ordering let us know:-
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Who to make the invoice out to
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Quantity of goods required
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If goods are to be delivered let us know delivery address
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PRICING AND PAYMENT
Prices shown include GST.
Delivery is additional.
A 50% progress payment or payment in full is required at the time of order.
Full payment must be received prior to us loading for delivery or pick up.
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Payment can be made via cash, EFT or Credit Card.
Credit Card payments incur a 2.2% surcharge.
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DELIVERY
Delivery is available nationwide.
Contact us for a quote.
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PICK-UP
Pick-up is available from near Camden, NSW 2570.
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WARRANTY
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We manufacture our jumping equipment to the highest of standards to ensure you gain years of use and enjoyment from them.
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Our Australian made, standard jump cups come with a lifetime replacement warranty to the original purchaser.
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Our jump wings come with a lifetime warranty on the main structure and welding components to the original purchaser.
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WoodShield poles come with a 10 year “No Rot” manufacturers warranty (refer to www.woodshield.com.au for full details).
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All other equipment comes with a 12 month manufacturer warranty to the original purchaser.
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Exclusions:
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Delivery costs associated with replacement items.
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Normal wear and tear.
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Damage caused by misuse, improper handling, accident, vehicle or machinery impact or transportation damage.
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Jump rail tape.
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Signage on wings, planks or freestanding fill.
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Any items that have been repaired or modified by someone other than TBV Equestrian.
To make a warranty claim please contact us directly at info@tbvequestrian.com.au
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TBV Equestrian will need to view the items in person or through photographs to determine eligibility for repair or replacement under warranty.